For the people we've come to know along the way.
The Club is our membership for people who travel with us regularly.
It gives you priority booking assistance, savings on eligible journeys and a $295 annual travel credit—along with the reassurance of travelling with a local team that already knows you.
Whether we are taking you to the airport, bringing you home again or looking after a journey closer to home, membership makes travelling with us a little easier every time.
PRIORITY ASSISTANCE · MEMBER SAVINGS · $295 ANNUAL TRAVEL CREDIT
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Priority assistance · Member savings · Local team that knows you
Thoughtful benefits for people who travel with us regularly.
The Club was created for our regular passengers—the people whose names, addresses and travel preferences have become familiar to our team.
It is not about changing the way we look after you. It is about making an already familiar service more convenient and rewarding.
The details of what membership includes.
Priority Booking Assistance
Club members receive a direct booking line and priority access to available vehicles.
We still recommend booking ahead wherever possible, particularly during weekends, public holidays and busy travel periods. While membership cannot guarantee that a particular vehicle or time will always be available, Club members are given priority assistance when we work through the options.
10% Off Eligible Journeys
Receive 10% off eligible bookings made directly with Highlands Chauffeured Hire Cars.
The discount can apply to airport transfers, corporate travel, weekday tours and qualifying local and group bookings. Some exclusions apply, particularly to shorter local journeys and weekend tour or group bookings — these are explained clearly in the membership terms below.
Three simple steps—and then we'll know you're one of ours.
Complete the Membership Form
Tell us your details and complete your membership payment.
Receive Your Welcome Pack
We will prepare your membership information, Club card and complimentary bag tags.
Start Using Your Benefits
Your membership benefits begin once your membership has been processed and confirmed by our team. When making a booking, let us know that you are a Club member so we can apply any eligible benefits.
The rest of what comes with membership.
A $295 Annual Travel Credit
Each year of membership includes a $295 travel credit. It must be used in full against one booking — it cannot be divided between several journeys, and must be redeemed within the current membership year.
Shorter Local Journeys
Club members can book local travel from as little as 30 minutes, subject to vehicle availability. The 10% member discount does not apply to local bookings of one hour or less.
Complimentary Delayed-Luggage Return
If a Club member’s delayed luggage is later released for collection at Sydney or Canberra Airport, we can collect it and return it to its owner as part of the membership service.
Complimentary Club Bag Tags
Members receive Club bag tags to help identify their luggage and provide another way for it to find its way home.
One year of membership is $395. For people who travel with us regularly, the combination of the annual travel credit, eligible booking discounts, shorter local bookings and priority assistance can quickly make membership worthwhile.
Ready to join?
Complete the form below to set up your membership. You’ll receive your Welcome Pack shortly after.
Membership Terms and Conditions
- Membership period: valid for 12 months from the date of purchase. Membership fees are non-refundable.
- Membership renewal: does not renew automatically. Before your membership expires, our team will contact you to ask whether you would like to renew — if you choose to continue, we will issue an invoice for the next membership year.
- Making a booking: membership benefits apply to eligible bookings made directly with Highlands Chauffeured Hire Cars and arranged in advance. All bookings remain subject to vehicle and driver availability — priority booking assistance does not constitute guaranteed availability.
- Eligible members: benefits may also be used by immediate family members who reside at the same address as the registered Club member.
- Member discount: 10% off eligible bookings. The discount does not apply to local bookings of one hour or less, tours from Friday to Sunday, or group bookings using a vehicle with 10 or more seats from Friday to Sunday. Any applicable discount will be shown in the written quote or booking confirmation.
- Annual travel credit: one $295 credit per 12-month membership period. It must be applied in full to one booking, cannot be divided across multiple bookings, must be used before the current membership period expires, and does not carry over into a renewed or future membership year.
- Shorter local bookings: members may request local bookings from as little as 30 minutes, subject to availability. Local bookings of one hour or less are not eligible for the 10% member discount.
- Delayed-luggage return: covers collection of a Club member’s luggage from Sydney or Canberra Airport once released by the airline or baggage-handling service. The member is responsible for providing any documentation or collection information required.
- Booking changes and cancellations: please provide at least 48 hours’ notice before the scheduled booking. Cancellation fees may apply when sufficient notice is not provided.
These terms apply to all Club memberships. Contact our team if anything here is unclear before you join.
Club Membership Questions
Membership includes priority booking assistance, 10% off eligible journeys, one $295 annual travel credit, the ability to request shorter local bookings, complimentary Club bag tags and delayed-luggage return from Sydney or Canberra Airport.
No. Club members receive priority booking assistance and priority access to available vehicles, but all bookings remain subject to driver and vehicle availability. Booking ahead gives us the best opportunity to provide the vehicle and travel time you prefer.
Tell our team that you would like to use your annual credit when making an eligible booking. The entire $295 credit must be applied to one booking — it cannot be divided between several journeys and must be used before the end of your current membership year.
No. The credit expires at the end of the membership year in which it was issued and does not carry over when membership is renewed.
Not every booking is eligible. The discount does not apply to local bookings of one hour or less, tours taking place from Friday to Sunday, or Friday-to-Sunday group bookings using a vehicle with 10 or more seats.
Yes. Club members can request local bookings from as little as 30 minutes, subject to availability. The 10% discount does not apply to local bookings of one hour or less.
If your luggage is delayed and later released for collection at Sydney or Canberra Airport, contact our team with the collection details. Once the airline or baggage service has authorised its release, we can collect the luggage and return it to you under your membership benefit.
Yes. Membership benefits may be used by immediate family members who reside at the same address as the registered member.
No. We will contact you before your membership expires and ask whether you would like to renew. If you choose to continue, we will send you an invoice for the next membership year.
Membership is non-refundable and remains valid until the end of the 12-month period for which it was purchased.
Travel often. Feel known every time.
The Club is for the passengers we look forward to hearing from—the familiar names, regular airport journeys and local trips that have become part of our days too.
Join once, and enjoy a little more ease every time you travel with us.